The venue is navigable for patrons with mobility disabilities. The event is held in a paved parking lot. There are accessible routes connected throughout the venue including parking, entrances, stages, accessible viewing areas, vendors, and all other activity areas. Attendees must navigate the festival grounds between stages on their own or with the support of a companion, as the festival does not offer transportation between stages.
We encourage all patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Patrons are also permitted to bring crutches, walkers, and canes into the event. We will not be providing wheelchair or scooter rentals.
There will be an accessible entry lane, located at the main entrance. Patrons with disabilities and up to one companion may use this entrance to safely enter the venue. Please visit the Accessibility Services Hub immediately after entering the event to request the accessible accommodations and services you need.
There will be accessible viewing areas made available to guests with disabilities at the designated stage.
Companions may be asked to stand in the back of the viewing area if capacity is reached.Viewing Areas are non-smoking.Attendees are not allowed to save spots.If an attendee is not present for longer than [ 30 minutes/ 1 hour], their spot will be given to another guest with a disabilityDo not block the view of the guests behind you.All seating is first come, first served.
Service animals are permitted throughout the venue. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.The following guidelines must be followed:All service animals must be verified by the Accessibility Coordinator or Manager before entering the event venue.Once verified, service animal handlers are required to fill out a Service Animal Agreement before proceeding into the event grounds. Once signed, service animals will receive a service animal wristband or tag to indicate verification.Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered.If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.Service animals must be housebroken and should use the service animal relief area.Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.All service animals should have legally required vaccinations. The Accessibility Coordinator or Manager may ask for proof of vaccination during the verification process.All service animals must receive a service animal credential at an Accessibility Services Hub in order to enter the venue.We ask that you do not leave your animal in your car while you’re attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal.
First Aid: We have several First Aid locations throughout the venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.
Special Dietary Needs: The event will have food vendors that provide gluten-free, vegan and dairy-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us for further assistance.
Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.
Other Services: If you require assistance on account of pregnancy, nursing, or breast milk pumping, please contact us.
Magnetic World will consider requests by patrons with disabilities for reasonable modification of event policies, practices or procedures, or for auxiliary aids and services that will permit the patron equal enjoyment of the goods and services offered at the event.
We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.To help us continually make our event more accessible, we encourage you to contact us for any of your accessibility-related needs.
Additionally, if you have any questions about our accessible policies or services, please don’t hesitate to reach out to us.
We hope you find this guide informative, we look forward to seeing you at Magnetic World!
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